Why are companies investing in converged networks ?

• In many cases hardware costs are less than PBX cost.
• In all cases operational and maintenance costs are much less on one robust network vs. multiple voice, video and data networks.
• Clients see ROI's often between 4-12 months.
• Corporate dollars are spent on a platform with a future instead of obsolete technology.
• Voice and Data network reliability is engineered to the 99.999's.
• Workforce productivity is increased in an IP Telephony environment.
• Organizational speed is increased in a converged network.
  • For instance, the time required to integrate new acquisitions or mergers, build out new office infrastructure, or deployment of new applications is reduced when operating one network platform.
• IP Phones, Soft Phones and PDA's can be used in a converged network.
  • IP-based phones are intelligent, XML-capable devices that can be programmed to provide user directories, daily calendars, e-mail messages, voice mail and unlimited customized user specific applications.
• Customer Contact Centers are greatly enhanced.
  • Converged networks can also provide businesses with multimedia call centers.
• More efficient, easier and less costly moves, adds and changes.